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Job Opportunities

Please note that Ponte Vineyard Inn jobs will be posted starting February 1st, 2012.

Thank you for your interest in joining our team. We exceed our guests' expectations by hiring people that can "fit" our team naturally, without being told. We have an excellent training program to help you learn the details of our operation, but we cannot teach you to be friendly or respectful if that is not your personality. Before you apply for employment with Ponte Winery please read and agree to our 6 non-negotiable qualities.

If you agree that you meet our 6 non-negotiable qualities, please download, print and complete the application. Once completed, please fax it to (951) 252-1795 or email it to jobs@pontewinery.com. No applications will be accepted at the winery.

Ponte Vineyard Inn Jobs

Bartender
Bell Person
Hotel Concierge
Hotel Front Desk
Hotel Housekeeping/Room Attendant
Hotel Housekeeping Supervisor
Night Auditor
PBX Operator
Public Areas
Valet

Winery Jobs

Wine Server

Job Reference: #TR1130

Job Description:
Helps maintain a front porch friendly atmosphere while providing our guests with a fun and enjoyable wine tasting experience. We're looking for an energetic, self-motivated, outgoing person who thrives in an social and lively environment. A minimum of 3 year sales experience and a passion for wine and people is required.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Explain the tasting process and the various wines to the guest before they have to ask.

Pour six tastings per wine club member or guest while carrying a friendly conversation. Watch for signs of intoxication ensuring guest safety.

Explain the wine club membership and its benefits and discounts and ask the guest if they would like to become a member.

Assist guests in wine and merchandise purchases.

Thank the guest for coming and ask them to return again.

Perform additional duties such as stocking wine, setting up the counter, opening bottles, and cleaning as requested by the Tasting Room Manager or Assistant Tasting Room Manager.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have excellent communication skills.

Pay is $8.00/hour plus commission and tips. Potential is $25-30/hour.

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #TR1130
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Line Cook

Job Reference: #LC901
Full Time Position

Job Description:
Ensures the quality, consistency and presentation of the restaurant's food exceeds the guests' expectations.

Essential Duties and Responsibilities:

Understands the Ponte values and service standards and adheres to them.

Ensure the safety of guests and associates.

Prepare food to order with presentation, quality and consistency that exceeds the guests' expectations.

Responsible for prepping station according to business volume keeping waste at a minimum and efficiency at the highest possible levels.

Butcher meat, poultry and seafood according to specifications with attention to detail and keeping waste to a minimum.

Prepare soups, sauces and creates specials that exceed the guests' expectations.

Suggest and create new menu items that exceed the guests' expectations.

Responsible for cleanliness of the entire kitchen, including small and large equipment.

Check in deliveries ensuring food quality and accuracy of orders.

Assist Executive Chef in the absence of the Sous Chef.

Perform all additional duties as requested by Executive Chef and Sous Chef.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

2-4 years of related experience.

Demonstrates excellent knowledge of all stations on the line.

Monitor food safety & sanitation, keeping within health codes.

Ability to make quick and sound decisions

Good knife handling skills.

Knowledge of basic meat, poultry and fish butchering.

Knowledge of basic braising, sautéing, broiling and frying techniques.

Ability to work in a clean and professional manner while under pressure.

Able to lift up to 50 lbs.

Ability to read, write and speak English.

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #LC901
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Banquet Captain

Job Reference: #BC0124
Part Time Position

Job Description:
Responsible for exceeding the guests' expectations during an event when the Banquet Manager is not present.

Essential Duties and Responsibilities:

Understands and reinforces the Ponte values and service standards to all banquet staff.

Ensure safety of guests and associates.

Is the main contact with the guest during the function; ensures guest satisfaction when the Banquet Manager is not present.

Monitors and handles guest complaints.

Manages the banquet staff and timing during events to ensure efficiency.

Responsible for communication with the kitchen.

Ensures banquet standard operating procedures are being followed.

Helps setup and break down events to ensure it exceeds the guests' expectations.

Act as a mentor for other Ponte associates.

Understand and adhere to the environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to provide direction to associates in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

2-4 years of related experience.

FOODSAFE certification is required

Pay is $14.00-$15.00 plus tips

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #BC0124
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Bus Person

Job Reference: #BS0130

Job Description:
Helps maintain the guest dining area by serving beverages, clearing and resetting tables ensuring the guests' expectations are exceeded.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Promptly bring water to the table and replenish drinks before the guest has to request a refill.

Assist the server when needed with food delivery ensuring the food is served at the proper temperature and quality.

Pre bus table between courses including the removal or addition of any necessary tableware.

Clear tables after guests depart ensuring tables, chairs and floor are clean for next guests' arrival.

Notify host/hostess and food server when table is ready to ensure efficiency is maintained in the restaurant area.

Thank the guest for coming and invite them to return.

Perform additional duties as requested by the restaurant manger or assistant manager.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must be able to lift and carry a tray weighing up to 40 lbs through a crowded patio.

Must be able to work in a standing position for long periods of time.

Pay is $8.00/hour

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #BS0130
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Host/Hostess in Restaurant

Job Reference: #HS0127
Part Time Position

Job Description:
Greet all guests with a warm smile and greeting. Manage the seating of guests efficiently to ensure the guests' expectations are exceeded.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Answer the Smokehouse telephone line with a smile, assisting the guest with any requests. Return any phone messages promptly and according to Smokehouse standard operating procedures.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Take guest information and provide accurate estimate of wait time ensuring guest requests are accommodated.

Seat guests in a timely consistent manner, keeping in mind the balance of guest flow in the restaurant. Offer menu and inform them of their servers' name.

Accurately monitor the wait list. Ensuring that wine club members get preferential seating.

Communicate with bus persons and food servers any messages or information that is needed to ensure the guests' satisfaction is exceeded.

Thank the guests for coming and invite them to return.

Efficiently take the order and payment for all associate lunches.

Perform any other tasks as requested by the restaurant manager or assistant manager.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have excellent communication and organizational skills.

Must have exceptional grooming standards that are consistent with company guidelines.

Must be able to work in a standing position for long periods of time.

Pay is $8.00/hour

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HK0131
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Housekeeping

Job Reference: #HK0131
Part Time Position

Job Description:
Cleans facility and ensures that the property is presented with a quality that exceeds the guests' expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Ensure all areas of the facility are clean including tasting room, restrooms, smokehouse restaurant, special events, tank yard, and grounds.

Ensure that trash is removed from the facility and grounds.

Perform any additional duties as requested by Facility Manager.

Understand and adhere to the environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must be able to lift heavy items.

Must be able to work evenings and weekends.

Must be able to work in a standing position for long periods of time.

Pay is $8.50/hour. Friday - Sunday including evenings.

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HS0127

DRUG FREE WORKPLACE-Drug test will be required pre-hire
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Shipping Coordinator

Job Reference: #SHC0131

Job Description:
Shipping Coordinator will assist with all outbound and inbound packages for each department. They will also assist with all the physical movement of all wine cases, both off property storage and in-house movement. This person will all assist with wine movement in storage facility, as well as wine club pack out.

Essential Duties and Responsibilities:

Ensure all company service standards, values and shipping standard operation procedures are followed at all times while packing and receiving shipments.

Understand and adhere to environmental standards set by the winery.

Ensure all winery safety procedures, especially in warehouse, are followed.

Process daily shipping and receiving in a timely and accurate manner.

Maintains pulp and box inventory, orders if necessary.

Assist with the daily and monthly inventory of all wines in warehouses and off property.

Assist with the organization and cleanliness of the warehouse.

Assist with the monthly wine club fulfillment pack out.

Offer new and innovating ideas to boost online store sales.

Assist with the returns for the wine club and online store.

Work with the online store coordinator on creating new ways to reduce the number of returned boxes.

Assist wine club pack out, including; moving inventories and requisitions, oversee and direct pack out process and ensure timely and accurate deliveries of wine club packages.

Stock wine for all departments as needed, ensuring wine requisition forms are filled out timely and accurately.

Assist with daily receiving log, ensuring all departments are aware of their deliveries.

Other duties as required.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Exhibits attention to detail.

Courteous and has the ability to smile spontaneously.

Skills to use a personal computer and various software packages, including; Microsoft Office and Wine Direct.

Demonstrates excellent guest service skills

UPS Quantum View and Fed Ex Insight experience.

Be able to work in a team environment.

Bilingual Spanish/English a plus.

Stand up forklift, regular pallet jack and standard forklift experience.

Packaging, stocking and sealing material experience.

Ability to lift 50 lb wine case.

Benefits:

Eligible for paid time off including vacation and sick days per associate employment handbook

Eligible to participate in the 401(k) plan with company match in accordance with the plan.

Eligible for medical insurance for associate as defined in associate employment manual.

Pay is $10.00/hour

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #SHC0131
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Tour Guide

Job Reference: #TG0113

Job Description:
Provide our guests with a wonderful "Day in the Country" experience. Qualified candidate will be required to give tours of the facility and answer guests questions as needed.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Provide tours of the winery following the provided script.

Explain the tasting process and the various wines to the guest before they have to ask.

Pour six tastings per wine club member or guest while carrying a friendly conversation. Watch for signs of intoxication ensuring guest safety.

Explain the wine club membership and its benefits and discounts and ask them if they would like to become a member.

Assist them in wine and merchandise purchases.

Thank the guest for coming and ask them to return again.

Perform additional duties such as stocking wine, setting up the counter, opening bottles, and cleaning as requested by the Tasting Room Manager or Assistant Tasting Room Manager.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Courteous and has the ability to smile spontaneously.

Must be outgoing and love to entertain a crowd.

Ability to follow and personalize the Ponte Winery tour script.

Able to handle difficult situations with possible unruly guests.

Proven leadership and public speaking skills.

Must be willing to work in an outdoor climate.

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Wine knowledge is a plus.
Prior sales experience required.
Part-time, weekends only.

Pay is $8.00-12.00/hour DOE

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #TG0113

DRUG FREE WORKPLACE-Drug test will be required pre-hire
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Cashier

Job Reference: #TRC0201
Part Time Position

Job Description:
Greet the guests and make them feel welcome. Provide information and respond to guest requests in a prompt and courteous manner that will exceed their expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Explain how the tasting process works and ring up guest transactions. Direct the guests to a tasting counter to begin their tastings.

Greet wine club members who are picking up their wine club package and assist them with the pick up process.

Thank the guest for coming and invite them to come back again.

Stock wine and merchandise as requested by the Tasting Room Manager or Assistant Merchandising Manager.

Must be knowledgeable about merchandise and gourmet foods and be able to assist guests on the floor.

Act as a greeter, VIP hostess or wine club check-in when needed.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must be able to manage a cash drawer.

Must have excellent communication skills.

Must have exceptional grooming standards that are consistent with company guidelines.

Must have sales ability and be able to up-sell bottles to cases.

Must be able to work in a standing position for long periods of time.

Must be outgoing and able to approach guests and initiate conversation.

Pay is $8.00/hour plus tips & commissions. Must be able to work weekends and holidays.

ABSOLUTELY NO PHONE CALLS REGARDING THIS POSITION!

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #TRC0201

DRUG FREE WORKPLACE-Drug test will be required pre-hire
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Ponte Vineyard Inn Jobs

Bartender

Job Reference: #HBT0128
Part Time Position
Department: Bar
Reports to: Restaurant Manager

Job Description:
Serve the guest food and beverages while providing friendly, attentive customer service that exceeds the guest expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner informing them of daily specials and answering questions.

Mix and serve alcoholic and nonalcoholic drinks for guests.

Has common knowledge of wines and mixed drinks and makes suggestions to guests.

Deliver food and beverages ensuring timely, consistent and quality food.

Bus tables as needed.

Monitor bar inventory and report to Restaurant Manager.

Maintain a clean work area and perform side work at the end of the shift.

Process guest payments in a timely and efficient manner ensuring accuracy of guest check.

Be willing to assist fellow associates as needed.

Thank the guest for coming and invite them to return.

Perform any additional duties as requested by the manager.

Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have basic knowledge of mixed drinks, wine and beer.

Must be able to lift and carry a tray weighing up to 40 lbs through a crowded bar.

Must be able to work in a standing position for long periods of time.

Benefits:

Eligible to purchase $4.00 associate lunch.

Eligible to participate in 401(K) plan with company match in accordance with plan.

Eligible to receive tips.

Pay is $8.00/hour & tips

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HBT0128

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Hotel Bell Person

Job Reference: #HBP0128
Part Time Position
Department: Hotel Lobby
Reports to: Rooms Manager

Job Description:
Greet the guests and make them feel welcome as they enter the hotel. Assist the guest with unloading, transportation and storage of luggage while exceeding the guests' expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Assist the guest by unloading/loading luggage and transporting it to the proper location as requested by the guest.

Store guests' luggage in proper location and accurately record the storage information. Retrieve guest luggage from storage as requested by guest.

Assist guests' during check-in and explain room features when assisting guest to their room.

Orient the guest to the hotel by explaining facilities, amenities and services.

Deliver sundry items and packages to guest rooms. Retrieve ice for guest upon arrival if requested.

Assist the Valet department with pick-ups and parking vehicles as needed.

Be familiar with hotel information necessary to enhance customer satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location.

Develop and maintain working knowledge of the local area in order to provide guests with information about location, cost, and hours of operation of local services, facilities and points of interest.

Resolve guest complaints and problems referring them to management as needed.

Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.

Monitor cleanliness and appearance of lobby area and report deficiencies to Front Desk Management.

Assist with hotel security issues as needed.

Perform any additional duties as requested by the Rooms Manager.

Understand and adhere to environmental standards set by the hotel.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have a minimum of one year experience in customer service position preferably hotel experience.

Must have excellent communication skills.

Must have exceptional grooming standards that are consistent with company guidelines.

Must be outgoing and able to approach guests and initiate conversation.

Must be able to work in a standing position for long periods of time.

Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook.

Benefits:

Eligible to participate in 401(k) plan with company match in accordance with the plan.

Eligible for tips.

Pay is $8.00/hour plus tips

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HBP0128

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Hotel Concierge

Job Reference: #HCG0128
Part Time Position
Department: Hotel Lobby
Reports to: Guest Services Manager

Job Description:
Greet the guests and make them feel welcome. Provide information on hotel and local events and respond to guest requests in a prompt and courteous manner that will exceed their expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Actively promote guest use of hotel services and facilities.

Develop and maintain comprehensive knowledge of the local area in order to provide guests with information about location, cost, and hours of operation of local services, facilities and points of interest.

Act as a guest liason providing prompt and courteous service that exceeds the guests' expectations.

Make dining reservations, procure tickets to local or hotel events and assist with travel arrangements as requested by guests.

Offer suggestions for local attractions and areas of interest for guests as requested.

Maintain and order paper goods and brochures for concierge station.

Follow all procedures of Concierge desk including sending out parcel and mail; typing and distributing welcome letters, and posting daily information.

Monitor cleanliness and appearance of front lobby and surrounding rooms and report deficiencies to Housekeeping.

Thank the guests for coming and ask them to return again.

Perform any other duties as requested by the Guest Services Manager.

Understand and adhere to environmental standards set by the hotel.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have a minimum of two years experience in guest services and/or public contact related position.

Must have excellent communication skills.

Must have exceptional grooming standards that are consistent with company guidelines.

Must be outgoing and able to approach guests and initiate conversation.

Must be able to work in a standing position for long periods of time.

Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook.

Benefits:

Eligible to participate in 401(k) plan with company match in accordance with the plan.

Eligible for tips.

Pay is $11-12/hour DOE

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HCG0128

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Hotel Front Desk

Job Reference: #HFD0128
Part Time Position
Department: Hotel Lobby
Reports to: Guest Services Manager

Job Description:
Greet the guests and make them feel welcome as you check them into their hotel room handling any special requests as needed. Check guests out upon departure and thank them for coming and invite them back again.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Register guests and assign rooms upon guests arrival including handling of cash, credit and check transactions.

Complete pre-registration and key packets for group arrivals.

Pre-registering VIP and special attention guests.

Answering telephones with a smile, taking reservations, and handling messages for guests.

Processing account adjustments and check-out guests as they depart.

Be familiar with hotel information necessary to enhance customer satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location.

Develop and maintain working knowledge of the local area in order to provide guests with information about location, cost, and hours of operation of local services, facilities and points of interest.

Resolve guest complaints and problems referring them to management as needed.

Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.

Monitor cleanliness and appearance of front desk and lobby area and report deficiencies to Front Desk Management.

Communicate with Bell staff to ensure proper and timely delivery of guests' luggage.

Perform any additional duties as requested by the Guest Services Manager.

Understand and adhere to safety and environmental standards set by the hotel.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have a minimum of one year experience in customer service position preferably hotel experience.

Must have excellent communication skills.

Must have exceptional grooming standards that are consistent with company guidelines.

Must be outgoing and able to approach guests and initiate conversation.

Must be able to work in a standing position for long periods of time.

Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook.

Benefits:

Eligible to participate in 401(k) plan with company match in accordance with the plan.

Eligible for tips.

Pay is $11-12/hour DOE

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HFD0128

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Hotel Housekeeping/Room Attendant

Job Reference: #HHK0128
Full Time Position
Department: Housekeeping
Reports to: Housekeeping Supervisor

Job Description:
Maintain cleanliness of all guestrooms including replenishing inventory or supplies in a manner that exceeds the guest's expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Ensure all guest rooms are clean and organized in the allotted time frame on a daily basis.

Replenish all linens and sundries in according to set standards.

Report any missing items from rooms to Housekeeping Supervisor.

Report any maintenance issues or concerns to Housekeeping Supervisor.

Provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure.

Report all items left by guests immediately according to lost and found policy.

Ensure that trash is removed from the facility and grounds.

Maintain flowers and grounds as needed by planting and pruning flowers and bushes as needed.

Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager.

Assist to perform other housekeeping tasks as business demands require.

Perform any additional duties as requested by Rooms Manager.

Understand and adhere to the environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must be able to lift heavy items.

Must be able to work in a standing position for long periods of time.

Benefits:

Eligible for paid time off including vacation and sick days per associate employment handbook.

Eligible to participate in the 401(k) plan with company match in accordance with the plan.

Eligible for medical insurance for associate as defined in associate employment manual.

Pay is $9.00/hour

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HHK0128

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Hotel Housekeeping Supervisor

Job Reference: #HHS0128
Full Time Position
Department: Housekeeping
Reports to: Rooms Manager

Job Description:
Coordinate the housekeeping team to ensure the cleanliness of all guestrooms including replenishing inventory or supplies in a manner that exceeds the guest's expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Ensure all guest rooms are clean and organized in the allotted time frame on a daily basis.

Conduct daily inspections of guest rooms and public areas.

Provide training and feedback for all housekeeping staff as needed to ensure guest satisfaction is maintained.

Ensure all "arrival" rooms are reported to the front desk in a timely manner.

Inspect all VIP rooms to ensure that guest satisfaction will be exceeded.

Prepare all corporate and conference rooms as needed for Sales department.

Provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure.

Ensure that all items left by guests are immediately reported according to lost and found policy.

Order linen, guest supplies and coordinate laundry services on a weekly basis.

Staffing of Housekeeping department ensuring that schedule meets the hotel demands for the designated period.

Ensure that the housekeeping department meets grooming and uniform standards on a daily basis.

Communicate with the maintenance department regarding any guest issues or maintenance needed in guest or public areas.

Maintain associate employment records including performance evaluations as requested by the Facility Manager.

Perform any additional duties as requested by Rooms Manager.

Understand and adhere to the environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Previous Housekeeping supervisory experience required.

Bi-lingual in English/Spanish a plus.

Computer skills including Microsoft Office products.

Must have excellent written and verbal communication skills.

Heavy lifting may be required up to 50 lbs.

Must be able to work in a standing position for long periods of time.

Benefits:

Eligible for paid time off including vacation and sick days per associate employment handbook.

Eligible to participate in the 401(k) plan with company match in accordance with the plan.

Eligible for medical insurance for associate as defined in associate employment manual.

Pay is $12-14/hour DOE

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HHS0128

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Night Auditor

Job Reference: #HNA0128
Full Time Position
Department: Administration
Reports to: Controller & Rooms Manager

Job Description:
Responsible for reconciling hotel accounts to ensure that all financial transactions are accounted for accurately and timely. Reports financial information to hotel management and Controller.

Essential Duties and Responsibilities:

Understand, enforce and teach the Ponte values, service standards

Ensure the safety of guests and associates.

Post daily accounts including credit card transactions after running appropriate reports to verify accuracy of data.

Research and resolve any un-posted tickets or reservation transactions from the day shift.

Audit the shift closing from the front desk personnel to ensure accuracy of transactions and reporting.

Follow all procedures to properly handle all cash transactions.

Prepare guest ledger reports as requested by management.

Prepare daily flash reports as requested by management.

Understand and respond to guest requests in a timely and professional manner.

Be familiar with hotel information necessary to enhance customer satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location.

Develop and maintain working knowledge of the local area in order to provide guests with information about location, cost, and hours of operation of local services, facilities and points of interest.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Register guests and assign rooms upon guests arrival including handling of cash, credit and check transactions after regular hours.

Resolve guest complaints and problems referring them to management as needed.

Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.

Answering telephones with a smile, taking reservations, and handling messages for guests during night hours.

Perform any other duties as requested by hotel management or the Controller.

Understand and adhere to safety and environmental standards set by the hotel.

Knowledge, Skills and Abilities:

Previous Accounting or Night Auditor experience preferred.

Proficient in Excel and knowledge in QuickBooks.

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Ability to work in a fast pace environment.

Is consistently striving to be better.

Ability to establish priorities, work independently, and proceed with objectives without supervision.

Must be able to work 11:00 pm to 7:30 am.

Courteous and has the ability to smile spontaneously.

Benefits:

Eligible for paid time off including vacation and sick days per associate employment handbook.

Eligible to participate in the 401(k) plan with company match in accordance with the plan.

Eligible for medical insurance for associate as defined in associate employment manual.

Pay is $12-14/hour DOE

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HNA0128

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PBX Operator

Job Reference: #HPB0128
Part Time Position
Department: Hotel Lobby
Reports to: Rooms Manager

Job Description:
Answer the hotel main phone line with a smile every time. Transfer incoming calls to the appropriate guest or department providing customer service that exceeds the guests' expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Respond to all guest needs and requests in a timely and professional manner.

Assist guests to make out-going calls as needed.

Help guest with wake-up calls and follow up with unanswered wake-up calls.

Forward messages to guests and associates as needed.

Answering telephones with a smile, taking reservations, and handling messages for guests.

Be familiar with hotel information necessary to enhance customer satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location.

Develop and maintain working knowledge of the local area in order to provide guests with information about location, cost, and hours of operation of local services, facilities and points of interest.

Resolve guest complaints and problems referring them to management as needed.

Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.

Monitor cleanliness and appearance of front desk and lobby area and report deficiencies to Front Desk Management.

Perform any additional duties as asked by the Rooms Manager.

Understand and adhere to safety and environmental standards set by the hotel.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must have a some telephone experience on multi-line phone systems.

Must have excellent communication skills and phone etiquette.

Must have exceptional grooming standards that are consistent with company guidelines.

Must be outgoing and able to approach guests and initiate conversation.

Must be able to work in a standing position for long periods of time.

Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook.

Benefits:

Eligible to participate in 401(k) plan with company match in accordance with the plan.

Eligible for tips.

Pay is $11-12/hour DOE

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HPB0128

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Hotel Public Areas

Job Reference: #HPA0128
Full Time Position
Department: Housekeeping
Reports to: Housekeeping Supervisor

Job Description:
Cleans facility and ensures that the property is presented with a quality that exceeds the guest's expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Ensure all areas of the facility are clean including lobby, hallways, restrooms, conference rooms, restaurant, and grounds.

Ensure that trash is removed from the facility and grounds.

Maintain flowers and grounds as needed by planting and pruning flowers and bushes.

Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager.

Assist to perform other housekeeping tasks as business demands require.

Perform any additional duties as requested by Housekeeping Supervisor.

Understand and adhere to the environmental standards set by the winery.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must be able to lift heavy items.

Must be able to work in a standing position for long periods of time.

Benefits:

Eligible for paid time off including vacation and sick days per associate employment handbook.

Eligible to participate in the 401(k) plan with company match in accordance with the plan.

Eligible for medical insurance for associate as defined in associate employment manual.

Pay is $9/hour

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HPA0128

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Hotel Valet

Job Reference: #HVL0128
Part Time Position
Department: Hotel Lobby
Reports to: Rooms Manager

Job Description:
Greet the guests and make them feel welcome as they enter the hotel. Assist the guest with unloading luggage and safely parking guests' vehicle while exceeding their expectations.

Essential Duties and Responsibilities:

Understands and adheres to the Ponte values and service standards.

Ensure the safety of guests and associates.

Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.

Assist the guest by unloading/loading luggage.

Park guests' vehicle in proper location and accurately record the vehicle information needed to accurately retrieve vehicle. Safely store guests' keys.

Retrieve vehicle as requested by guest in a timely manner.

Assist the Bell Staff with delivery and storage of guest luggage as needed.

Be familiar with hotel information necessary to enhance customer satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location.

Develop and maintain working knowledge of the local area in order to provide guests with information about location, cost, and hours of operation of local services, facilities and points of interest.

Resolve guest complaints and problems referring them to management as needed.

Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.

Monitor cleanliness and appearance of valet area and report deficiencies to Front Desk Management.

Assist with hotel security issues as needed.

Perform any additional duties as asked by the Rooms Manager.

Understand and adhere to environmental standards set by the hotel.

Knowledge, Skills and Abilities:

Ability to treat all associates and guests in a respectful manner.

Exhibits integrity (honesty and truthfulness).

Has attention to detail.

Is consistently striving to be better.

Courteous and has the ability to smile spontaneously.

Must be 18 years of age with a clean driving record.

Must be able to drive a vehicle with a standard transmission.

Must have a minimum of one year experience in customer service position preferably hotel experience.

Must have excellent communication skills.

Must have exceptional grooming standards that are consistent with company guidelines.

Must be outgoing and able to approach guests and initiate conversation.

Must be able to work in a standing position for long periods of time.

Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook.

Benefits:

Eligible to participate in 401(k) plan with company match in accordance with the plan.

Eligible for tips.

Pay is $8.00/hour plus tips

Drug Free Workplace - Drug testing will be required pre-hire
Please do not call regarding this job

Please email the Ponte Winery Application for Employment along with your current resume to jobs@pontewinery.com or fax to (951)252-1795. Please include Job Reference: #HVL0128

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About this Page: Ponte Family Estate Winery takes pride in exceeding guests' expectations by hiring talented and professional associates to serve in its Southern California wine country locale. Visit this page for exciting Temecula wine country career opportunities.